Terms and Conditions
Your furry friends are welcome!
Hôtel du Lac accepts pets (dogs and cats).*
Only small dogs and cats weighing 40 pounds or less will be permitted.*
An additional fee will be charged ($25 + tax per day).*
One animal per condo is permitted.
The animal must not be noisy.*
To walk your animal, we suggest going onto the Ch. Lac Tremblant Nord, in front of the hotel.
Please note that no animal is permitted on the beach or on the shores.
Animals are not permitted (in your arms, on a leash or in a cage) in the common areas of the hotel: lobby, bar and dining room, pool, meeting rooms and other.
You must mention the presence of your animal when making your reservation. Hôtel du Lac is not responsible for any damages caused by your animal and reserves the right to refuse all reservations.
It would be our pleasure to confirm your stay with us at Hôtel du Lac Mont-Tremblant. All reservations aree subject to the following terms and conditions.
A deposit equivalent to the rate of the first night is required at the time of reservation. The deposit shall be taken on the client’s credit card. This deposit is required at all times, except for the Holiday period. For the Holiday period, the full amount of the reservation shall be taken on the client’s credit card on November 1 and shall not be refundable or transferable after that date.
A reservation can be cancelled up to 15 days prior to the scheduled arrival date without a penalty fee, except for the Holiday period. No deposit shall be refunded for any cancellation made within 14 days of the scheduled arrival date.
For the Holiday period (December 26 – January 1), the full amount shall be taken on the client’s credit card on November 1 and shall not be refundable nor transferable thereafter. Any cancellation for this period must be made on or before October 31.
CHECK-IN & CHECK-OUT
Access to the Studios and Suites is scheduled for 4:30 p.m. the day of arrival. During very busy periods, it is possible that access to the Studios or Suites may be delayed. Under no circumstances can we guarantee early check-in.
Check-out is at noon on the day of departure. Late departures must be called in at the Reception Desk and will result in an additional fee of $25 per hour being charged to the client.